Jay Poole
Partner / Buckeye Marine
Years on the water helping marinas run smoother operations and happier customers.
LRLAUNCH RAMP
Launch Ramp is an automated customer service platform that makes managing service requests, sales, and relationships easy.
Customer service and sales are a priority at any marina. There are boats to haul out, parts to order, service to be done. And it all requires a lot of time, effort, and attention.
Launch Ramp can help
Launch Ramp brings your customer conversations into one place — so your team can respond faster, stay organized, and deliver a consistent experience on every channel.
Features include
- Schedule boat pick-up, service requests, and follow-ups from one place
- Manage payments and keep a clear record of every customer touchpoint
- Skinned to look like your business — your marina, your brand
- Shared inbox for SMS and messaging so nothing slips through the cracks
- With more on the horizon.
Why we build Launch Ramp
Designed by recreational professionals for marina professionals.
Steve Tate
Partner
Focused on tooling and workflows that fit how real marina teams work every day.
Dustin Titus
Founder
Building Launch Ramp to turn customer conversations into lasting relationships.
